Welcome to World of our Astro Ramuje Shastri online store!
**Shipping and Delivery Policy for Astro Ramuje Shastri’s Astrology Services**
At Astro Ramuje Shastri’s Astrology, we are committed to ensuring that our products and services reach you in a timely and secure manner. This Shipping and Delivery Policy provides details on how we process and deliver astrological products, such as reports, gemstones, and other spiritual items, as well as online consultation services. Please read the following guidelines carefully to understand the terms of our shipping and delivery processes.
**1. Product Delivery**
– **Astrological Reports**: All personalized astrology reports, charts, and forecasts are typically delivered digitally via email. You will receive your report in PDF format within 24-72 hours after the order has been confirmed and processed.
– **Gemstones and Remedies**: Physical products such as gemstones, yantras, and other spiritual remedies are shipped using reliable courier services. Each item is carefully packaged to ensure it arrives in pristine condition. Delivery times may vary based on location but generally range between 7-10 business days within India and 10-15 business days for international orders.
**2. Shipping Costs**
– **Digital Products**: There are no shipping charges for digital astrology reports or online consultations, as these are delivered via email or online platforms.
– **Physical Products**: Shipping charges for gemstones and other physical items are calculated based on the delivery location and product weight. International shipping fees apply for orders outside India and will be displayed at checkout.
**3. Order Processing**
– Orders are processed within 1-2 business days after the order has been confirmed. If there are any delays, we will notify you via email with an estimated time of dispatch.
– For custom orders (such as specially consecrated gemstones or custom-made yantras), processing times may be extended. You will receive an estimated delivery date during the order confirmation process.
**4. Tracking Your Order**
– Once your order is shipped, you will receive an email notification with tracking details, allowing you to monitor the shipment’s progress. Please note that international shipments may have limited tracking in some regions.
**5. International Shipping**
– We are pleased to offer international shipping for our products. However, international customers are responsible for any customs duties, taxes, or import fees that may apply in their respective countries.
**6. Delivery Times**
– Delivery times may vary based on location, customs processing, and other external factors beyond our control. While we aim to deliver within the estimated timeframes, delays may occasionally occur. In such cases, please contact us for support.
**7. Order Modifications and Cancellations**
– Requests to modify or cancel an order must be submitted within 24 hours of placing the order. After this period, we may be unable to make changes, especially for custom or personalized items.
**8. Lost or Damaged Shipments**
– We take utmost care to ensure that products are securely packaged. If an item arrives damaged, please contact us immediately with photos of the damaged product, and we will provide guidance on the replacement process.
– In case of a lost shipment, please allow up to 10 days (for domestic) or 20 days (for international) for the package to arrive. If it does not, we will work with the courier service to resolve the issue.
**9. Refunds and Returns**
– Due to the personalized nature of our astrology reports and gemstone recommendations, we do not offer refunds for these items. However, if a physical product arrives damaged, we will replace it free of charge.
**10. Contact Information**
– If you have any questions or concerns regarding your order, shipping, or delivery, please feel free to reach out to our support team at [Contact Information]. We are here to ensure you have a smooth and satisfactory experience with Astro Ramuje Shastri’s services.
We are committed to delivering Astro Ramuje Shastri’s quality services and products promptly and securely. Thank you for trusting us with your spiritual journey.